First and foremost, your online advertising activities should be profit making or providing some other form of return on your investment. That’s why we’ll discuss your performance goals from the outset and throughout our partnership to ensure we are always on the right path towards your goals.
We believe in long term partnerships based on common values and a shared vision to maximise results. And that’s why we don’t lock you into any contracts – we believe you should continue working with us because you are getting results, not because because your are bound by a piece of paper.
A partnership is only successful if there is clear and unambiguous communication. You know your business best and that’s why we thrive on regular communication whilst advancing your goals.
We don’t hide vital performance or financial data with seemingly slick reporting or mystifying data. Digital Advocates believe that you should have transparency and clarity where every dollar of your marketing budget is going towards building your digital asset.
We don’t charge any mark-up or percentage of spend against your advertising budget. We offer a flat management fee for our services, which means you know exactly where your money is going, and enables us to give you unbiased advice aimed to improve your performance.
Pretty simple! If something won’t work or isn’t working, we’ll tell you. If there is something you should be doing we’ll suggest it. And we hope you would do the same!
If you need knee surgery, you go to a specialised surgeon, not your GP! Same goes for online advertising, if you want the best PPC service, your go to a specialist, not an agency that tries to be everything to everyone, because unfortunately many end up being nothing to no-one.
Your online advertising should not be a set & forget exercise. It’s a fast changing, extremely competitive world online. And that means we need to be as efficient and effective as possible with robust data-driven and analytical decision making mechanisms. We will constantly and proactively manage your campaign based on performance data with regular and world class reporting.
Many people gave their time, effort and advice to the Digital Advocates team and continue to. We aim to do the same through assisting others with their businesses to navigate through the digital jungle. Giving back is one way we can show our appreciation.
We’ll look at your business from various angles to ensure that your online advertising compliments and adds value to your other business activities, making it an asset to your business. PLUS, this asset is yours to keep, we will never restrict access or withhold rights to your account information.
Forget two week delays (or more) for a reply to your email or call. You deserve much better and that’s why we aim to get back to you within 2 working days, but in most cases we get back to you the same day.